We are looking for an experienced and performance-driven Senior Program Advisor to join our Inside Sales team. The ideal candidate will play a key role in counseling prospective learners, driving enrollments, mentoring junior advisors, and contributing to overall business growth. This position requires strong consultative selling skills, leadership capabilities, and a learner-centric approach.

Key Responsibilities

• Counsel prospective learners and recommend suitable academic programs based on their career aspirations and professional goals.
• Manage, nurture, and convert high-quality leads into successful enrollments.
• Provide guidance, support, and mentorship to junior Program Advisors to enhance team performance.
• Address learner queries, concerns, and objections effectively throughout the enrollment journey.
• Achieve assigned enrollment, revenue, and performance targets.
• Maintain accurate and up-to-date records of leads, interactions, and enrollments using CRM systems and Excel.
• Ensure a seamless enrollment and onboarding experience for learners.
• Collaborate with internal teams to improve learner satisfaction and operational efficiency.

Qualifications & Requirements

• 2–5 years of experience in Education Sales, Academic Counseling, Inside Sales, or a related field.
• Bachelor's degree required; BBA, MBA, or other relevant postgraduate qualifications preferred.
• Excellent communication, presentation, and counseling skills.
• Proven ability to achieve sales targets and manage follow-up processes effectively.
• Proficiency in CRM platforms and Microsoft Excel.
• Strong organizational and time-management skills.
• Ability to work independently while contributing effectively within a team environment.

Preferred Skills

• Strong persuasion, negotiation, and closing abilities.
• Prior experience in higher education counseling or program advisory roles.
• Leadership, coaching, and mentoring capabilities.
• Customer-focused mindset with a commitment to delivering an exceptional learner experience.
• Results-oriented approach with strong problem-solving skills.
• Ability to thrive in a fast-paced and target-driven environment.

What We Offer

• Competitive fixed salary with performance-based incentives.
• Annual Retention Bonus.
• Structured career growth and advancement opportunities.
• Paid leaves and company-recognized holidays.
• Ongoing training, skill development, and learning support.
• Collaborative, supportive, and growth-oriented work culture.
• Opportunity to make a meaningful impact in a rapidly growing organization.