Privacy Policy – STARC Professional Learning Private Limited (StarcLearning.com)
Starc Professional Learning (“StarcLearning”, “we”, “us”, “our”) respects the privacy of every individual who visits or uses our website and services. This Privacy Policy describes how we collect, store, use, share, and protect your personal data in accordance with the Information Technology Act, 2000, the Information Technology (Reasonable Security Practices and Procedures and Sensitive Personal Data or Information) Rules, 2011, and the Digital Personal Data Protection Act, 2023 (DPDP Act).
By accessing or using our website, enrolling in our programs, or sharing your information with us, you consent to the practices described in this Privacy Policy.
1. Scope of This Policy
This Privacy Policy applies to:- Visitors to www.starclearning.com
- Students and learners enrolled in our programs
- Leads who submit enquiry forms
- Users of our Learning Management System (LMS)
- Individuals who communicate with us via email, phone, WhatsApp, or social media
2. Personal Data We Collect
We collect personal data only for lawful, clear, and necessary purposes.A. Information You Provide
When you register, enquire, enrol, or interact with us, we may collect:- Full name
- Email address
- Mobile number (including WhatsApp)
- Date of birth
- Educational and professional details
- Course interests
- Login credentials for LMS
- Communication records
- Documents submitted for admission or verification
B. Payment & Transaction Data
When you make a payment:- Transaction ID
- Payment status
- Billing information We do not store credit/debit card numbers or banking credentials. All payments are processed through RBI-compliant, secure payment gateways.
C. Automatically Collected Data
When you use our website or LMS:- IP address
- Device & browser type
- Log files
- Pages visited
- Time spent
- Cookies and tracking data
3. Purpose of Data Processing
Under the DPDP Act, we process personal data only for lawful purposes after obtaining consent. Your data is used for:- Lead management and counselling
- Student onboarding and enrollment
- Access to LMS and course materials
- Conducting online classes and assessments
- Certificate issuance
- Payment processing and accounting
- Student support and grievance handling
- WhatsApp, SMS, email & call communications
- Marketing, promotions and reminders (only with opt-in)
- Regulatory compliance
- Internal analytics and service improvement
4. WhatsApp, Email & Marketing Consent
By submitting your details, you expressly consent to receive:- Calls
- SMS
- WhatsApp messages
- Emails
- Course details
- Admission updates
- Offers
- Learning reminders
- Service communications
You may opt out anytime by replying STOP or contacting us.
5. Data Sharing & Disclosure
We may share your data only with:| Entity | Purpose |
|---|---|
| Universities / Academic Partners | Admission, certification, verification |
| LMS Providers | Course delivery |
| Payment Gateways | Fee collection |
| CRM & Marketing Platforms | Lead and student communication |
| Government / Regulators | When legally required |
We never sell or rent your personal data.
All third parties are bound by confidentiality and DPDP-compliant contracts.
6. Data Storage & Security
We implement reasonable security practices as required under Indian law, including:- SSL encryption
- Access control
- Secure servers
- Role-based access
- Periodic audits
Despite best efforts, no system is 100% secure.
7. Data Retention
We retain your data:- As long as you are a student or lead
- As required by law (tax, academic, UGC, audit)
After this, data is either deleted or anonymized.
8. Your Rights Under DPDP Act, 2023
You have the right to:- Access your data
- Correct inaccuracies
- Withdraw consent
- Request deletion
- Know how your data is used
- File a grievance
To exercise these rights, contact us at: privacy@starclearning.com
9. Children’s Data
We do not knowingly collect data from individuals under 18 years without parental consent.
10. Cookies Policy
We use cookies to:- Improve site experience
- Track performance
- Provide personalised content
You may disable cookies in your browser.
11. Policy Updates
We may update this Privacy Policy. The latest version will always be available on our website.
12. Grievance Officer (As per IT Act & DPDP Act)
Name: ____________________ Email: privacy@starclearning.com Company: Starc Professional Learning Website: www.starclearning.com All grievances will be addressed within the legally prescribed time.